Frequently Asked Questions
These are the Frequently Asked Questions that the customers usually asking us! Below are our useful answers for them! For more important information you should know before booking the Tours/ Transfers. Please read our Terms and Conditions in the About Us. Thank you!
CHOOSING A TRIP
How can i pay
We accept several payment methods. You can pay all of your bookings or pay separately
for each booking by:
1. Paypal or Bank Transfer (pay extra 3% for transaction fee)
2. Credit card at our office (pay extra 3% for banking fee)
3. Cash in VND or in USD at our office or to drivers.
How much should i tip in vietnam ?
TRAVEL INSURANCE
do i need travel insurance ?
It is compulsory to have travel insurance for all travellers and should be taken out at the time of booking. You must provide your travel insurance on the first day of your trip if not, you are not able to join the trip.
What does my policy need to cover ?
Minimum, your travel insurance must be ‘comprehensive’, providing cover against medical expenses, emergency repatriation, personal liability, personal accident, and death with a minimum coverage of US$200,000. We also highly recommend it covers cancellation, curtailment, personal effects and loss of luggage.